NFI North Awarded Behavioral Health Care & Human Services Accreditation from Joint Commission

Contoocook, NH – NFI North, a private nonprofit leader in mental health services, has earned Behavioral Health Care & Human Services Accreditation from Joint Commission, an independent, evidence-based standards setting organization that sets the benchmark for safe, high-quality participant care through healthcare accreditation. This accomplishment formally recognizes NFI North’s ongoing commitment to meeting rigorous performance standards and delivering the safest, highest quality care to its participants.

NFI North underwent a rigorous, unannounced on-site survey on November 4-7th, 2025. During the visit, a team of Joint Commission surveyors assessed compliance across key areas such as emergency management, environment of care, infection prevention and control, leadership, medication management, performance improvement and clinical services.

“Joint Commission accreditation is a reflection of the dedication, compassion, and professionalism of our entire team. Every day, our staff show up committed to creating a place to belong for the individuals and families we serve. Achieving Joint Commission accreditation reinforces our promise to provide safe, high-quality, and person-centered care across all of our programs.” -Dr. Luke Reynard, NFI North Executive Director

Joint Commission surveyors conducted on-site observations and interviews to identify performance strengths and opportunities for continued improvement. With decades of expertise and a data-driven accreditation process, Joint Commission helps ensure healthcare organizations adhere to leading quality and safety practices, fostering a culture of continuous improvement and commitment to better participant care.

“Joint Commission congratulates NFI North for achieving accreditation by demonstrating its focus on delivering safe and effective care of the highest quality and value,” says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, Joint Commission. “Through the accreditation process, we worked closely with NFI North to enable and affirm the highest standards of healthcare quality and safety. Together, we are elevating care for all participants, and we appreciate NFI North’s collaboration throughout this process.”

NFI North has locations throughout Maine (Bangor, Bath, Bridgton, Buxton, Lewiston, Sidney, and Stetson) and New Hampshire (Ashland, Bethlehem, Bradford, , Chichester, Concord, Contoocook, Littleton, Manchester, Nashua, and Newport). The Agency also provides In Home Community Based Services, Case Management, TrECC, FAST Forward, Early Childhood, and Peer Support Statewide. For more information please visit our website at www.nfinorth.org.