About Us

NFI North, Inc. (NFI) is a multi-service agency that provides programming, consultation and individualized support services to children, youth, families, adults and seniors in a variety of settings. From high levels of clinical treatment, specialized academic programming, school and day programming, intensive residential services, in-home and individualized wraparound services. NFI’s continuum of services are visible throughout rural, suburban and urban communities across New Hampshire and Maine. NFI North, Inc., is a subsidiary of North American Family Institute, Inc., (NAFI/NFI) and was established as a non-profit, 501(c)3 corporation in 1992.

NFI North has been providing key services for children, youth, families, adults and seniors within New Hampshire and Maine since the early 1990s. For more than two decades the organization has continually worked to develop small community-based services, using trauma-informed and evidence-informed approaches that are designed to meet the psychological, emotional, behavioral, and educational needs of individuals and their families.

Our strong organizational culture and longevity of our leadership team are key to our lasting success. NFI North has a diverse array of services with a focus on continued high-quality care. Best-practice research and program data collection is the cornerstone of our work. We believe every service should operate at their best and that all consumers must be in the drivers seat of their treatment and support. At a state and programmatic level, performance quality indicators are being tracked daily in order to provide statistical and measurable data upon which to make appropriate changes and improvements. NFI North has been accredited by the The Joint Commission (TJC) since 2010 and continues to practice the national gold seal standards of best practice.

NFI NORTH’s mission is to inspire and to empower people to achieve their full potential so they can live successfully in their own home and own community.

Rooted within all of our diverse scope of services and programs is our common core values and beliefs that everyone is social and seeks belonging and by creating opportunities for growth that are meaningful people will change. These are important tenants of our Normative Community Approach. This not a prescriptive model but rather a culmination of our basic assumptions and beliefs about helping others.

Our fundamental beliefs, values and assumptions are:

  • People can change
  • Empowerment of individuals in their own care
  • Respect and dignity must be maintained at all times
  • Education and skill building is essential for sustainable change
  • Recognize and honor each person’s unique strengths and needs
  • Engage, listen and respond to participants at all times
  • We strive for cultural and linguistic competence
  • An individualized, cultural and gender responsive, trauma informed and holistic approach to treatment
  • Community connections and a relational approach are key for long term success of youth, families and adults

On the Air with NFI North!

Recently, Executive Director, Paul Dann, PhD, and Chief Operating Officer, Karen Cusano, M. Ed., recorded an episode of the Reporter’s File at Townsquare Media. The episode aired on Sunday, March 31st at 6:00 am on WOKQ 97.5, The Peak 103.7, The Shark 102.1 and WHOM 94.9, but you can listen to it here!